About the Author
Susan Finerty is the author of The Cross-Functional Influence Playbook and Master the Matrix: 7 Essential for Getting Things Done in Complex Organizations. In 2004, she founded a consulting practice focused on designing and implementing change, helping teams work effectively together and coaching individuals on communication, influence and leadership. She now focuses exclusively on helping complex, matrix organizations and their employees maximize effectiveness and manage complexity through keynote presentations, workshops and assessments.
Prior to her consultancy, she worked in organization development positions in the pharmaceutical and medical device industry. Susan has held adjunct faculty roles at Northwestern University and currently teaches Influence Without Authority at University Wisconsin-Madison School of Business.
She has a BA from Central Michigan University and an MA from Indiana University. Ms. Finerty resides in suburban Chicago.